Shipping Policy

Thank you for choosing GERD Health for your natural health food product needs. This Shipping Policy outlines our shipping and delivery practices to provide you with a clear understanding of how your orders are processed and delivered.

1. Order Processing

  • Orders are typically processed within 2 business days of receiving payment.

2. Shipping Methods

  • We offer several shipping methods, including standard and expedited options. Shipping costs and estimated delivery times will be displayed at checkout.

3. Shipping Destinations

  • We currently ship to addresses within the United States, Canada, Europe and the United Kingdom. If you are located outside of these areas, please contact us before placing an order to inquire about shipping options.

4. Estimated Delivery Times

  • Estimated delivery times are provided as a reference and may vary due to factors beyond our control, such as weather, customs delays, or peak shipping periods. We do not guarantee delivery by a specific date.

5. Tracking Information

  • Once your order is shipped, you will receive an email with tracking information. You can use this information to monitor the progress of your delivery.

6. Shipping Charges

  • Shipping charges are calculated based on the selected shipping method, the destination address, and the total weight of the order. Shipping charges will be displayed at checkout before you complete your purchase.

7. Delivery Issues

  • If you encounter any issues with your delivery, please contact us at gerdhealth@gmail.com as soon as possible. We will do our best to assist you in resolving any problems.

8. International Shipments

  • International shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These fees are the responsibility of the recipient. Please check with your local customs office for more information.

9. Shipping Restrictions

  • Some products may be subject to shipping restrictions or regulations in certain regions. It is your responsibility to ensure that the products you order comply with local laws and regulations.

10. Our Limited Responsibility

  • Once a tracking number is active and the product is in the possession of the shipping carrier, GERD Health LLC is not responsible for any delivery issues, delays, or damages that may occur during transit. We recommend directly contacting the carrier. We will also do our best to assist you in any way possible in resolving such issues with the carrier.

11. Changes to Shipping Policy

  • We reserve the right to update or modify our Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically.

Contact Us

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact us at gerdhealth@gmail.com.

By placing an order with GERD Health, you acknowledge that you have read, understood, and agreed to this Shipping Policy.